Tinosys develops Deep Learning and Machine learning models to predict customer segments and behavior using customer usage, interaction and transaction data to provide autonomous service. Tinosys ML models can be trained and deployed in Azure, Amazon, Google and SF Heroku platforms.
Our solutions strive to help provide better customer service to consumers by integrating AI with customer service. A virtual assistant can serve as a true assistant to help with designated tasks, questions, solutions, etc. They respond directly to common customer questions and help customers get answers to their questions easier and faster. This frees your agents to focus on higher value-added tasks and more complex inquiries. In addition, AI technology presents: recommended responses to your team, learning from historical tickets, FAQs, and support documentation.